Due to the great work that Securus Technologies has portrayed over its years of operation, the company has attracted a wide client base that has shown satisfaction with the products offered. Securus constantly receives comments in the form of both emails and formal letters from prison officials, inmates’ families, and other clients all over the United States. Rick Smith, Securus’ CEO and Chairman, reveals that the company targets to come up with at least one new product or service on a weekly basis. He also adds that they are determined to build safety as a major priority in their operation.
One individual appreciates the company for their provision of reliable communication systems which gave them a loop to get a search warrant that was linked to a corrupt staff member. The person involved was arrested and made accountable for the irregularity, and all credit was given to Securus. Another comment was about monitoring of calls that brought to light information about drug selling, suspicious talks on money transfers, and alcohol use by inmates in the facilities. With these records, many people have been exposed, and others saved thus enhancing their client’s proactive measures.
Securus Technologies is an Enterprise Software IT company that works with correctional institutions to provide detainee communication and keep track of government information. It is based in Atlanta, Georgia, and is in operation in 2,600 facilities serving over 1,000,000 inmates. The company was founded in 1986 and has grown till date to accommodate up to 1000 employees. Securus serves 45 states which include the Mexico, the District of Columbia, and Canada among others.
Securus has been a pioneer in offering innovative and comprehensive technological solutions with a responsive customer service. Securus Technologies focuses on individual needs of law enforcement and corrections communities. It has its headquarters in Dallas, Texas, and has other regional offices including the one in Atlanta, Georgia.