Over the last 12 years, Securus Technologies has developed, launched and perfected its innovative, first-to-market video visitation solution. This technology has caused a tectonic shift in the way that prisons are managed, not just with respect to visitations but in how officers approach prison security.
The technology has proven itself so roundly that there are simply too many benefits to list. But most benefits stem from two crucial capabilities that have revolutionized prisons and jails across the nation. The first is that inmates can now make cheap, face-to-face video calls to their families, allowing many prisoners to keep in almost constant touch with their loved ones. The second is allowing officers to maintain control over the communications environment in ways never before possible. This has allowed for the near elimination of illicit communications and has made organized criminal activity much harder to perpetrate from within the walls of prisons and jails.
With Securus’ built-in security suite, officers can monitor calls in real time. The system has capabilities so advanced that it can recognize any unauthorized party through voice, facial and other biometric data. This can be carried out within milliseconds and officers alerted to a possible security threat. On top of this, with JLG Investigator Pro technology, Securus’ system can monitor every single word spoken or typed on every institutional device. While sifting through these vast quantities of data, the system uses proprietary, artificial intelligence-base algorithms to detect anomalies, such as code words or strange syntax, or even preprogramed key words, such as slang names for drugs or the names of known criminals or banned persons.
This technology has completely transformed the way prison staff fights crime taking place on prison grounds. This has considerably reduced the potentially lethal threat that gangs pose within the prison system. Ultimately, these revolutionary technologies save lives.